25 Tech Support People Share Nightmarish Cases They’ve Experienced



IT support can be a gratifying job only if you like people and enjoy solving complex issues. Equally, though, it can be downright infuriating, especially as no clients ever call excited. No clients will spend two minutes, let alone twenty minutes on the phone telling a tech support worker how incredible their printer or wire cables are doing. The psychological effect of picking up calls from angered clients can somehow be shrug off; however, the experience of working with them can utterly be draining. 

Being drained isn’t mainly because diagnosing problems was complex but because some humans' attitudes can be too much for a mental balance. A big thanks to a Reddit community named: Techsupportgore, the picture evidence of what tech support people suffer while on the job are emerging on the internet. We’ve compiled some of the nightmarish cases ever encountered, and they’re guaranteed to leave you face-palming.

“While we’re posting pierced fiber lines.”

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“Crispy.”

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“Mom, can we get business-grade Ethernet Switch?
– No, we have business-grade Ethernet Switch at home.
– Business-grade Ethernet Switch at home:”

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“Why is my mouse not working?”

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“Improvised way to supply power.”

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“Go check the switch closet. We think something might have gotten unplugged somewhere.”

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“Wife spilled coffee on laptop…”

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“Trouble ticket read: After office renovation, internet doesn’t work.”

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“A dove made a nest in the projector in my classroom.”

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“Student spilled nail polish on computer. Mother tried to clean it and washed off 26 keys.”

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“Why would anyone make this?”

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“So… this came in today, and it’s glorious.”

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“It’s actually fully functional.”

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“I don’t work in tech. My hospital has some occasional network issues… I’ve finally seen behind the curtain.”

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“When they get creative with the only working audio output they have.”

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“Customer describes a “slight” burning smell.”

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“Saw this in the basement of a mini-mall.”

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“This “watercooled” PC I found for sale online.”

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“This must be the work of a madman.”

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“Don’t use lemonade to clean your mouse. I thought the acidity would clean off the buildup of crumbs and Cheeto grease, but it just attracted these ants. I left home for 2 days, just to see this on my desk.”

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“The way the “electrician” repaired his own mistake at my home without notifying me (optical fiber entry link). ‘They shouldn’t notice.'”

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“Always need some fibre in your diet.”

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“To ensure maximum keyboard stability, HP decided 57 screws was the magic number for the X360.”

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“…no, I have never dropped my phone in water or anything.”

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“Found this on a user’s desk.”

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